How do I return an item?

Return Policy

  • Must be made within 30 days of shipment-invoice date. We reserve the right to refuse all other returns.
  • We do not accept returns for product not purchased directly through our site.
  • Unopened Selections (outer wrap and outer seal are intact) can be returned for a credit of the invoiced amount less the original shipping & processing charges. In other words, you must return them at your expense and we will not refund or adjust any shipping and processing charges incurred from the original shipment.
  • Opened selections (outer wrap or other seals have been removed) may be returned only if the product is found to be defective or damaged. A replacement will be sent to you at no charge.
  • It is the buyer's responsibility to make sure that he/she has the necessary equipment to play the DVD or Blu-Ray. Most of our DVDs are region 1.

Kultur International Films
PO Box 60
New Hope, PA 18938

Contact Customer Service:
Phone: 888.329.2580
Email: support@kultur.com



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